STORE POLICY
Customer Care
"Hello and welcome to our customer care center! We're here to you with any questions or concerns you may have Our team is dedicated to providing you with the best service, so please don't hesitate to reach out to. You can contact via phone, email, or live chat. We forward to hearing from you!"
Privacy & Safety
Privacy & Safety Statement
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**Pouring Wines** is committed to protecting the privacy and safety of our customers. This statement outlines our practices concerning the collection, use, and protection of your personal information.
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Privacy
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**Collection of Information**
We collect personal information that you voluntarily provide when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Contact us with inquiries
The information we collect may include your name, email address, phone number, shipping address, and payment details.
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**Use of Information**
We use your personal information to:
- Process and fulfill your orders
- Communicate with you regarding your orders and inquiries
- Provide you with promotional materials and newsletters, if you have opted in
- Improve our website, products, and services
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**Protection of Information**
We implement a variety of security measures to ensure the safety of your personal information. These measures include secure servers, encryption of sensitive information, and access controls.
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**Sharing of Information**
We do not sell, trade, or otherwise transfer your personal information to outside parties except when necessary to complete a transaction (e.g., with payment processors and shipping companies) or when required by law.
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**Cookies**
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Safety
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**Product Safety**
We are committed to providing wines that are safe and of the highest quality. All our products are sourced directly from reputable vineyards and comply with relevant health and safety standards.
**Age Verification**
To comply with legal requirements, we do not sell alcohol to persons under the age of 18. We may require age verification during the purchase process.
**Secure Transactions**
We use industry-standard security protocols to protect your payment information during transactions. Our payment gateway is PCI-DSS compliant, ensuring that your credit card information is handled securely.
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Your Rights
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**Access and Correction**
You have the right to access and correct the personal information we hold about you. If you wish to update your information or request a copy of it, please contact us at [insert contact email].
**Opting Out**
You can opt out of receiving promotional emails from us at any time by following the unsubscribe link in the email or contacting us directly.
**Contact Us**
If you have any questions or concerns about our privacy and safety practices, please contact us at: pouringwines@gmail.com
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**Pouring Wines**
Email: Pouringwines@gmail.com
Address: 57 KCR Estate Kimmage, Dublin 12
By using our website and services, you consent to the terms outlined in this Privacy & Safety statement.
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Feel free to adjust the contact information and any other details specific to your business needs.
Wholesale Inquiries
Wholesale Inquiries
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**Pouring Wines** is delighted to offer a comprehensive wholesale program for businesses looking to provide their customers with exceptional wines sourced directly from prestigious vineyards. Whether you own a restaurant, a retail store, or a hospitality service, we are here to cater to your unique needs with our curated selection of fine wines.
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Why Partner with Us?
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**Exclusive Selection**
We pride ourselves on our exclusive range of wines that are carefully selected from renowned vineyards around the world. Our direct relationships with winemakers allow us to offer unique and high-quality wines that are not available through standard distribution channels.
**Competitive Pricing**
As a small family-owned business, we understand the importance of value. Our direct sourcing model enables us to provide competitive pricing, ensuring that you can offer your customers premium wines at attractive prices.
**Personalized Service**
At Pouring Wines, we value our relationships with our wholesale partners. We offer personalized service to meet your specific requirements, from tailored wine recommendations to flexible ordering options. Our dedicated team is always available to assist you with any inquiries or special requests.
**Reliable Delivery**
We know that timely delivery is crucial for your business operations. Our efficient logistics network ensures that your orders are processed and delivered promptly and securely, so you can focus on delighting your customers.
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How to Become a Wholesale Partner
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**Step 1: Contact Us**
Reach out to us to discuss your business needs and explore how Pouring Wines can complement your offerings. You can contact us via email at pouringwines@gmail.com
**Step 2: Create an Account**
If we’re a good fit, we’ll guide you through the process of creating a wholesale account with us. This will allow you to access our wholesale pricing and place orders conveniently.
**Step 3: Place Your Order**
Once your account is set up, you can browse our extensive catalog and place orders directly through our wholesale portal or with the assistance of our team. We offer flexible order quantities to accommodate businesses of all sizes.
**Step 4: Enjoy the Benefits**
As a Pouring Wines wholesale partner, you’ll enjoy the benefits of our high-quality wines, competitive pricing, and exceptional customer service. We are committed to supporting your business and helping you succeed.
#### Contact Us
We look forward to partnering with you and helping you enhance your wine selection. For more information or to start your wholesale journey with Pouring Wines, please contact us at:
**Pouring Wines**
Email:pouringwines@gmail.com
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Join us in bringing the finest wines from vineyard to your business.
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Feel free to adjust the contact information and any other details to better fit your specific business operations.
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments